Privacy Polices
OM Shree KAG Tiles values your privacy. Learn how we collect, use, protect and safeguard your personal information. Contact At +91 9363309042.
Effective Date: July 31, 2020
Welcome to Om Shree KAG Tiles. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, stored, disclosed, and protected when you visit https://www.omshrees.com, contact us by phone at +91 9363309042, submit enquiries through our website, or communicate with us through WhatsApp, email, or social media.
About Om Shree KAG Tiles
Om Shree KAG Tiles is committed to providing premium quality tiles and flooring solutions for residential, commercial, and industrial projects throughout Tamil Nadu. Our goal is to deliver high-quality products, professional customer support, transparent pricing, and reliable after-sales service.
Through our website, customers can explore our latest tile collections, request quotations, contact our sales team, enquire about dealership opportunities, and receive assistance regarding product selection and installation.
As part of delivering these services, we may collect certain information that helps us respond efficiently and improve customer experience.
Information We Collect
Depending on how you interact with our website, we may collect different categories of information.
Personal Information
Personal information includes data that identifies or can identify an individual. Examples include
- Full Name
- Mobile Number
- Email Address
- City and State
- Postal Address
- Project Location
- Company Name (if applicable)
- Business Details
- GST Information (where applicable)
- Product Enquiry Details
- Customer Messages
- Uploaded Documents or Images
- Order Information
- Billing Information
You provide this information voluntarily when you
- Submit an enquiry form
- Request a quotation
- Contact customer support
- Request product information
- Send a WhatsApp message
- Call our office
- Subscribe to updates
- Register for promotional offers
- Participate in surveys or campaigns
Non-Personal Information
We may automatically collect technical information such as
- Browser Type
- Device Type
- Operating System
- IP Address
- Internet Service Provider
- Screen Resolution
- Language Settings
- Referring Website
- Pages Visited
- Time Spent on Website
- Date and Time of Visit
- Click Activity
- Website Navigation Patterns
This information helps us understand how visitors use our website and improve its performance.
Cookies Policy
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies help us
- Remember your preferences
- Improve website speed
- Analyze visitor behavior
- Measure website traffic
- Provide relevant content
- Improve website security
- Enhance user experience
Most browsers allow you to disable cookies through browser settings. However, disabling cookies may affect certain website features.
How We Use Your Information
The information collected through our website may be used for various legitimate business purposes, including
- Responding to enquiries
- Preparing quotations
- Processing customer requests
- Scheduling showroom visits
- Providing product recommendations
- Customer support
- Warranty assistance
- Delivery coordination
- Installation support
- Sending order updates
- Improving website functionality
- Improving customer service
- Business analytics
- Fraud prevention
- Website security
- Compliance with legal obligations
We only collect information necessary to provide better services and improve customer satisfaction.
Product Enquiries
When you enquire about products such as floor tiles, wall tiles, vitrified tiles, parking tiles, bathroom tiles, kitchen tiles, elevation tiles, marble finish tiles, granite finish tiles, sanitary ware, or related products, we use your information only to:
- Contact you regarding your enquiry
- Share product availability
- Send quotations
- Provide pricing details
- Explain product specifications
- Arrange showroom visits
- Coordinate delivery where applicable
We do not sell or rent your personal information to third parties for marketing purposes.
Phone and WhatsApp Communication
When you contact Om Shree KAG Tiles through +91 9363309042 via phone or WhatsApp, we may collect information necessary to respond to your request. Contact
This may include
- Your name
- Mobile number
- Product interests
- Project details
- Delivery location
- Photos shared by you
- Voice messages
- Communication history
These conversations help us provide faster support, accurate quotations, and improved customer service.